Transforming the Mammography Patient Experience from Fear to Trust

Anxiety about mammograms is common, but it doesn’t have to define the patient experience. This course provides actionable strategies to break down barriers to care, improve patient retention, and transform routine mammograms into a positive and reassuring experience. Led by Dr. Smith-Foley, this course draws on real-world successes and case studies of “optimal” care, offering practical, patient-centered approaches to elevate the quality of service at your breast center. Participants will explore strategies to enhance the patient experience, address challenges in accessing care, and implement practices that not only reassure patients but also foster loyalty and long-term retention. Whether you are looking to refine your current practice or set your breast center apart, this course equips you with the tools to create a supportive, patient-focused environment.